Receiving suggestions or complaints from tourists
Published on : 2022/06/20
Service Introduction
Service detail: Receiving and relay tourists suggestions, commend and complaints to relevant government department.
Service group: Tourists.
Location and service hours
MGTO headquarter
- Address: Alameda Dr. Carlos d’Assumpção, n.os 335-341, Edifício “Hot Line”, 12º andar, Macau
- Telephone: (853) 28315566
- Fax: (853) 28510104
- Email: mgto@macaotourism.gov.mo
- Office hours:
Monday to Thursday: 9:00am – 1:00pm, 2:30pm – 5:45pm
Friday: 9:00am-1:00pm, 2:30pm – 5:30pm
(Closed on Saturdays, Sundays and public holidays)
Tourist Information Counters
- Largo do Senado, Edif. Ritz
- Telephone: (853) 28333000
- Office hours: Monday to Sunday 9:00AM – 8:00PM
- Outer Harbour Ferry Terminal
- Telephone: (853) 28333000
- Office hours: Monday to Sunday 9:00AM – 8:00PM
- Border Gate
- Telephone: (853) 28333000
- Office hours: Monday to Sunday 9:00AM – 8:00PM
- Macau International Airport
- Telephone: (853) 28333000
- Office hours: Monday to Sunday 9:00AM – 8:00PM
- Taipa Ferry Terminal
- Telephone: (853) 28333000
- Office hours: Monday to Sunday 9:00AM – 8:00PM
- The Hong Kong-Zhuhai-Macao Bridge Frontier Post at Macao Port
- Telephone: (853) 28333000
- Office hours: Monday to Sunday 9:00AM – 8:00PM
- Qingmao Port
- Telephone: (853) 28333000
- Office hours: Monday to Sunday 9:00AM – 8:00PM