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Group Tour Online Complaint System
Online Venue Booking (Exhibition Hall in Ritz Building)
Online Venue Booking Enquiry (Exhibition Hall in Ritz Building)
English
繁體中文
简体中文
Português
English
Font size
Home
About Us
About MGTO
Main Responsibilities of MGTO
Organization Chart
Press Release
Notice
Recruitment
Procurement Information
Activity plan and report
Tourist Information (Tourist Information Office)
MGTO Representatives
Enquiry of tourism statistics
Contact Us
Comments or Enquiries
Performance Pledge
Performance Pledge
Receiving suggestions or complaints from tourists
Tourism Crisis Management
Mission
Travel Alert
Travel Safety Tips
FAQs
FAQs
Loss of Macao ID or Travel Documents
Repatriation and Medical Services
Visa and Immigration related issues
Consular Missions of the P.R.C. & Requests for Assistance
Credit Card or ATM card loss
Licensing
License for Self-Drive Rent-a-Car
Tourism Utility
Licensed Entities
Trade and Association Zone
Promotion
Overseas Promotion Activities & Registration
Financial Support
Financial Support
Training
Training Course Registration and Participant Guideline
Online Course
Training Calendar
Others
Venue Booking (MGTO)
Museum Visit
Macao Grand Prix Museum Industry Ticketing Cooperation Scheme
Quality Tourism Services Accreditation Scheme
Business Tourism
Travel Stimulation Program
Incentive Travel Calendar
Macao-Hengqin Travel Stimulation Program
e-Service
Licensing Booking Service
License related services
Tour Guide Card Related Services
Quarterly Collection of Inbound and Outbound Tourists Statistics from Travel Agencies
Registration system for tour groups information
Data Collection on hotel industry establishments
Declaration system for price lists
Online Registration
Online Complaint against Illegal Accommodation
Group Tour Online Complaint System
Online Venue Booking (Exhibition Hall in Ritz Building)
Online Venue Booking Enquiry (Exhibition Hall in Ritz Building)
Thematic Websites
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Social Media & App
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Staff Area
Credit Card or ATM card loss
2022/04/14
Tourism Crisis Management > FAQs > Credit Card or ATM card loss
Consular Missions of the P.R.C. and Requests for Assistance
2022/04/14
Tourism Crisis Management > FAQs > Consular Missions of the P.R.C. & Requests for Assistance
Visa and Immigration related issues
2022/04/14
Tourism Crisis Management > FAQs > Visa and Immigration related issues
Repatriation and Medical Services
2022/04/14
Tourism Crisis Management > FAQs > Repatriation and Medical Services
My credit card has been stolen, what should I do?
2022/04/14
Tourism Crisis Management > FAQs > FAQs
Light up Macao Drone Gala 2022 will dazzle in May
2022/04/13
About Us > Press Release
A fellow traveller passed away during our trip overseas, what should we do?
2022/04/13
Tourism Crisis Management > FAQs > FAQs
One of the family members travelling with us has gone missing for over 24 hours during our trip, what should we do?
2022/04/12
Tourism Crisis Management > FAQs > FAQs
Macao Grand Prix Museum introduces new feature of 360
o
panoramic view to attract visitors
2022/04/11
About Us > Press Release
One of the family members travelling with us has been hospitalized, what should we do?
2022/04/11
Tourism Crisis Management > FAQs > FAQs
Travel security alert to the Democratic Republic of the Congo
2022/04/10
About Us > Press Release
If I suffer an injury during my travel, how should I proceed?
2022/04/10
Tourism Crisis Management > FAQs > FAQs
If we encounter a natural crisis, man-made crisis or technological disaster (flood, hurricane, bombing, fire, etc …), during our travel outside of Macao, what should we do?
2022/04/09
Tourism Crisis Management > FAQs > FAQs
Loss of Macao ID or Travel Documents
2022/04/08
Tourism Crisis Management > FAQs > Loss of Macao ID or Travel Documents
QTSAS amends application manual and assessment criteria for catering sector
2022/04/08
About Us > Press Release
The travel agency in Macao that organized our overseas trip is now insolvent and our vouchers are not accepted any more, what shall we do?
2022/04/08
Tourism Crisis Management > FAQs > FAQs
I have purchased a tour package/ticket for a destination to which an alert has been issued, will I be able to cancel or postpone my travel plans?, how should I proceed?
2022/04/07
Tourism Crisis Management > FAQs > FAQs
“Experience Macao, Unlimited” campaign for monthly city highlights unfolds to widen visitor source
2022/04/06
About Us > Press Release
A Travel Alert has been issued, should I return to Macao?
2022/04/06
Tourism Crisis Management > FAQs > FAQs
An Alert Level 1 has been issued, what should I do?
2022/04/05
Tourism Crisis Management > FAQs > FAQs
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