How to apply

Application period: After the travel agency has closed its desk, it should notify MGTO by letter as soon as possible in order that MGTO can state it on the license concerned.

Application procedures and required documents:

1. Completed application form for suspension or closure of establishment【AV Model 310】 (forms can be downloaded from Macao Government Tourism Office website or available from MGTO/MGSC/MGSC-I).
   1. The application form must be signed by the lawful representative(s) of the company that is the license holder of the travel agency according to the signature(s) on the identity document(s), with a copy of the representative(s)’ identity document(s) (front and reverse side on the same page) attached.
   2. If the company that is the license holder of the travel agency authorises others to make the application on its behalf, the original letter of authorisation with notarised signature(s), or a certified copy of such, must be submitted. Copy of the identity document(s) of the authorised person(s) must be enclosed (front and reverse side on same page).

Location and service hours

MGTO headquarter (With barrier-free information counter)
Address: Alameda Dr. Carlos d’Assumpção, n.^os 335-341, Edifício “Hot Line”, 18.º andar, Macau
Office hours:
Monday to Thursday: 9:00am – 1:00pm, 2:30pm – 5:45pm
Friday: 9:00am-1:00pm, 2:30pm – 5:30pm
(Closed on Saturdays, Sundays and public holidays)

Macao Government Services Centre (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
Address: Rua Nova da Areia Preta, n.º 52, Macau
Office hours:
Monday to Friday: 9:00am – 6:00pm (no lunch break)
(Closed on Saturdays, Sundays and public holidays)

Macao Government Services Centre in Islands (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
Office hours:
Monday to Friday: 9:00am – 6:00pm (no lunch break)
(Closed on Saturdays, Sundays and public holidays)

Fees

Fees: Free of charge.

Licensing booking service

Macao One Account / Business & Associations Platform

Reception of services results

Way to obtain application result:

• In person
• Download and print the license via Macao Government Tourism Office website (applicable to users who have registered MGTO electronic license service account or Macao One Account)